At Dragon Slots Casino, protecting your personal data is a core commitment. This Dragon Slots Casino privacy policy explains, in plain language for our Australian players, what personal information we collect, why we collect it, how our cookie policy works, and how our data protection practices keep your details safe. We have aligned this policy with the Australian Privacy Act 1988, the Australian Privacy Principles (APPs), and, where relevant, the GDPR framework, so you can enjoy 4,000+ games from 50+ leading providers with total peace of mind about your privacy.
Who Controls Your Data at Dragon Slots Casino
Dragon Slots Casino is operated by a company registered in Curaçao and licensed by the Government of Curaçao. As the data controller, Dragon Slots Casino is responsible for all data processing activities described in this Dragon Slots Casino privacy policy. Every decision about data collection, storage and sharing is made in accordance with recognised information security standards and applicable Australian privacy legislation.
Personal Data We Collect
To provide our services responsibly, Dragon Slots Casino gathers several categories of personal data. This data collection is limited to what is necessary for account management, compliance and an enjoyable gaming experience.
| Category | Examples |
|---|---|
| Identification data | Full name, date of birth, government ID for KYC checks |
| Contact data | Email address, phone number, postal address |
| Financial data | Deposit and withdrawal details for PayID, Visa, Mastercard, Skrill, Neteller, Paysafecard, Neosurf, Bitcoin, Ethereum and Litecoin |
| Gaming activity | Bets, wins, VIP tier, bonus usage, wagering progress |
| Technical data | IP address, device type, browser, cookies |
| Communication data | Live chat transcripts and support emails |
| Sensitive data | Responsible gambling limits and self-exclusion records |
| Third-party data | Information from payment providers or verification partners |
How Dragon Slots Casino Collects User Data
We collect user data directly when you register, deposit, play or contact support, and automatically through cookies and similar tracking technologies whenever you browse the site. We may also receive limited data from identity-verification and payment partners as part of our KYC/AML obligations.
Why Dragon Slots Casino Processes Your Information
The data processing carried out by Dragon Slots Casino always serves a clear purpose:
- Creating and managing your player account
- Providing games, bonuses and the welcome package (up to A$500 + 100 free spins across three deposits)
- Meeting legal KYC/AML obligations before withdrawals
- Maintaining data security and preventing fraud
- Supporting responsible gambling tools such as deposit, bet, loss and session limits
- Communicating account updates, promotions and support responses
- Improving our platform, games and customer experience
The legal basis for this data processing includes performance of our contract with you, compliance with legal obligations, our legitimate business interests, and, where applicable, your consent.
Dragon Slots Casino Cookie Policy
Our cookie policy explains how small text files help us run the site smoothly and personalise your visit. By continuing to use Dragon Slots Casino, you agree to the use of cookies as described below.
| Cookie type | Purpose |
|---|---|
| Essential cookies | Required for login, security and core site functionality |
| Analytical cookies | Measure traffic and site performance to improve our services |
| Functional cookies | Remember your preferences, such as language or currency |
| Marketing cookies | Deliver relevant promotions and measure campaign performance |
You can manage or disable cookies through your browser settings at any time; however, disabling essential cookies may affect site functionality.
Sharing Your Personal Data
Dragon Slots Casino does not sell your personal information. We only share personal data with trusted parties, including:
- Payment providers to process deposits and withdrawals
- Regulatory authorities and licensing bodies, including the Government of Curaçao
- Game providers such as Pragmatic Play, Evolution Gaming, Play'n GO, NetEnt, Microgaming, Yggdrasil, Hacksaw Gaming, Push Gaming, Spribe, Red Tiger and Nolimit City
- IT, security and fraud-prevention partners
International Data Transfers
Because Dragon Slots Casino works with international partners, some data storage and processing may occur outside Australia. Whenever this happens, we apply appropriate contractual and technical safeguards to keep your personal data protected to the same standard described in this Dragon Slots Casino privacy policy.
Data Security at Dragon Slots Casino
Data security is central to our operations. Dragon Slots Casino protects your personal information using 256-bit SSL/TLS encryption, firewall protection, and RNG systems independently certified for fairness. Mandatory KYC verification before your first withdrawal adds a further layer of protection against fraud and identity theft, reinforcing our overall information security approach.
Data Storage and Retention
Dragon Slots Casino retains personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting and regulatory requirements. Once retention periods expire, records are securely deleted or anonymised as part of our routine data storage practices.
Your Privacy Rights
Under the Australian Privacy Principles and, where applicable, the GDPR, you hold several privacy rights regarding your personal data held by Dragon Slots Casino:
- Access – request a copy of the personal data we hold about you
- Correction – ask us to fix inaccurate or incomplete information
- Deletion – request erasure of your personal data where legally possible
- Restriction – limit how we process your information
- Portability – receive your data in a portable format
- Objection – object to certain processing activities
- Withdrawal of consent – withdraw consent for marketing communications at any time
To exercise any of these privacy rights, simply contact our support team, and Dragon Slots Casino will respond promptly in line with our data protection obligations.
Supervisory Authority
If you believe Dragon Slots Casino has not handled your personal information correctly, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC), the independent authority overseeing privacy and data protection matters in Australia.
Contacting Our Data Protection Officer
For any questions about this Dragon Slots Casino privacy policy, our data protection practices, or to exercise your privacy rights, please contact our Data Protection Officer at [email protected] or our support team at [email protected], available via live chat 24/7 with email replies within 12 hours.
Confidentiality and Responsible Gambling
Dragon Slots Casino treats every player interaction with strict confidentiality. Details of your deposit and loss limits, cooling-off periods (24 hours, 48 hours, 7 days, 30 days) and self-exclusion choices (6 months, 1 year, 5 years or permanent) are stored securely and never disclosed beyond what is required to support your responsible gambling journey.
Updates to This Privacy Policy
Dragon Slots Casino may update this privacy policy from time to time to reflect changes in law, technology or our services. Any revisions will be published on this page, and continued use of Dragon Slots Casino constitutes acceptance of the updated data protection terms.
Frequently Asked Questions
Does Dragon Slots Casino sell my personal data?
No. Dragon Slots Casino never sells your personal data to third parties for their own marketing purposes.
How does Dragon Slots Casino use cookies?
Our cookie policy covers essential, analytical, functional and marketing cookies used to run the site and personalise your experience.
How can I exercise my privacy rights with Dragon Slots Casino?
Contact our support team or Data Protection Officer to access, correct, delete or restrict your personal information at any time.
Is my information secure with Dragon Slots Casino?
Yes. We use 256-bit SSL/TLS encryption, firewalls and strict information security protocols to protect all user data.
Dragon Slots Casino remains committed to transparent data protection, robust data security and full respect for your privacy. If you have any further questions about this Dragon Slots Casino privacy policy, our team is always ready to help.